Virtual Waiting Room

Guarantee 100% uptime on your web app through fair and non-bypassable online queueing

How does a Virtual Waiting Room work?

TrafficDefender™, powered by Netacea, ensures that your site remains available to customers 24/7, no matter how busy it gets. Our enterprise-grade, scalable, cloud-based Virtual Waiting Room service sits in front of your website to control in your hands, in real-time.

Control Website Traffic

Control Website Traffic

TrafficDefender ensures your infrastructure only ever receives the visitors it’s able to manage, allowing you to guarantee availability, protect the customer experience and maximize revenue.

Queue Website Visitors

Queue Website Visitors

When the maximum number of visitors is reached, TrafficDefender delivers a waiting page to all additional visitors without any access to your servers.

Fair & Transparent Queuing

Fair & Transparent Queuing

Nobody likes waiting. Virtual waiting room makes the process as fair, transparent and pain free as possible while guaranteeing 100% website uptime.

Key Benefits of a Virtual Waiting Room

TrafficDefender's Virtual Waiting Room has several technological and practical advantages over competitors.

guarantee website uptime

Guaranteed Uptime - 24/7, 365 days a year

Guarantee 100% availability with TrafficDefender's Virtual Waiting Room, ensuring your infrastructure only ever receives a manageable number of visitors.

rapid implementation

No code changes - Quick implementation

TrafficDefender's Virtual Waiting Room operates across all platforms without any code changes. Simply point your DNS at TrafficDefender and you’re good to go.

brand reputation

Maintain brand reputation

No one likes the vague “website busy, come back later” message. To keep your customers in the loop, TrafficDefender's Virtual Waiting Room tells them in real-time, exactly how long they will be waiting.

Fair & Non-Bypassable Queuing

TrafficDefender makes online queuing as fair and pain-free as possible. Users in your Virtual Waiting Room enter in to a first-in-first-out queue and are shown their progress in real-time, with an estimated time to entry. Visitors automatically enter the site the moment that they reach the front of the queue.

Customisable Queueing Pages

Let your customers know that they’re in your queue with our customizable queuing screen. Keep every user up to date with estimated waiting times, updated in real-time.

Frictionless Waiting Experience

TrafficDefender’s Virtual Waiting Room provides a frictionless user experience, by prioritizing your genuine customers and ensuring your site is never overwhelmed.

Trafficdefender how it works

Real-Time Insight & Control

TrafficDefender allows you to take full control over the flow of visitors to your website. The real-time queue management dashboard provides up-to the second reports on the number of visitors on your site, and the number queuing.

Quick and Easy Implementation

No code changes required

TrafficDefender integrates with any application regardless of package or language and is fully compliant with all CDNs.

Simply repoint your DNS or CDN configuration to point to the dedicated address and let our scalable technology take care of the rest.

Trafficdefender implementation

Wide-Range of Integrations and APIs

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